What are ‘Moments of Truth’ or ‘Moments that Matters’?

by Dr. Timo Tischer

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Sep 2, 2022

What are ‘Moments of Truth’ or ‘Moments that Matter’?

Organizations need to understand their employees’ ‘Moments of Truth’, as this will help prioritizing investments to improve experiences.

Join me in this video where I explain what ‘Moments of Truth’ are, and how they can impact your business.

Let me know your thoughts and definitions of ‘Moments of Truth’ in the comments.

#EmployeeExperience #EX #PeopleExperience #HRTransformation

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