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A Maturity Model for Employee Experience

Employee experience is the new battleground in the war for talent. How can HR design a compelling Employee Experience and manage it at scale? Our new EX maturity model offers an implementation roadmap and readiness diagnostic to help HR executives

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Agile at last! How to make HR transformation happen

That’s the July 2018 issue of Harvard Business Manager, where TI People founder Volker Jacobs in his article ‘Five steps towards innovative people management’ lays out a co-created model for a customer-centric HR function aiming to improve engagement, and hence, retention, attraction

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CxHR Measurement Tetris

The argument for proactively managing the customer experience of HR (CxHR) is clear: organisations who successfully deliver on the ‘moments that matter’ (such as recruitment, onboarding, relocation, life event etc.) can positively influence employee engagement, with tangible benefits to retention

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Matching Work and Skills in a VUCA World

Most companies face the effects of the VUCA world. They are operating in volatile, uncertain, complex and ambiguous conditions –  in this environment speed is decisive. The challenges are obvious: Right application of talent to the right job at the

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