World-leading EX insights

Introducing TI People’s State of Employee Experience research report Redefining HR as a people success function, Employee Experience (EX) is to Human Resources what Customer Experience is to Marketing and Sales: the face of the future. Over the last two years, TI People has worked alongside Global 2000 companies to

This week, the TI People team and I travelled to Nice, France, to join 800 HR professionals at the fourth annual HR Congress. Partners of the congress since its inception, TI People were delighted to showcase some of the world’s brightest ideas and most valuable case studies as sponsors of the Employee Experience track.

The EXI is here! We launched the ‘Employee Experience Index’ for the financial services industry together with an incredible line-up of senior HR executives. The group concluded that the EXI will be a currency for the experience industry we live in and a tool to integrate all the EX efforts of their companies.

The finance tech transformation makes people a critical success factor for the financial services (FS) industry: Engaging critical talent while building a more agile organization has become essential to competing and innovating in the new world of FS.

Last month we had the privilege of hosting 20 HR leaders from across the United States at Dolby’s office in San Francisco. Our goal was to guide the group through the what and the how of sustainable EX improvement. Around the room, the objective for many was much the same;

By Mark Levy and Volker Jacobs It’s hard to find a conference for senior HR leaders these days that does not have an employee expe­rience (EX) stream. You can look at it from almost each HR angle, and you will find a very compelling use case for EX management: Employment

Employee experience (EX) management provides a better experience at ‘moments of truth’ and it has a direct link to business value. This insight made a client of ours think. He asked me in an email if the leadership and culture of a company was such a moment of truth and gave some context. At times, he said, you are reflecting on your work: Am I doing the right work? Is this company, is this job the

The Digital HR Program is a unique platform for HR leaders to learn about HR innovation driving the employee experience (EX) and to co-create solutions for common digital HR pain points. We once more brought together our innovative members of the Digital HR Program to actively work together on challenging HR topics. 

For 15 years, progressive CEOs have been relying on their marketing, sales and service teams to manage the outside customer experience (CX) – quite successfully. Now they aim to internalize the CX success in their companies as employee experience. They hand over the task to the ‘natural’ go-to-function, HR. Yet