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Effective HR = Customer Experience of HR

This article is the first of a series of blog entries on the business value of a digital HR agenda. This part will focus on ‘Customer Experience of HR’ (CxHR), and more specifically on agile service design and customer experience

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How The World of Work Is Changing

The world of work is changing at a faster pace than ever. Nobody knows exactly what the future of work will look like. Yet there are stable trends that help to predict how we will work in the coming decades.

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