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TI PEOPLE partners with EX leaders to provide better experiences for people at work. Today, we are happy to announce that we are carving out our EX Intelligence and Operations solutions as a new company: FOUNT – Experiences Count. Companies are facing a revolution in...
An instrumental part of solving the challenge of improving people’s experience of work is getting to know the people and the context and understanding the bases of their perceptions, motivations, and needs. Doing so typically requires a blended approach. Ask diverse...
These days, we at TI People are asked to help set employee experience priorities: The world is asking for a better human experience of work – and at the same time, the reality for many organizations is that SG&A spend has been cut by 15% on average. Delivering...
First there was the agrarian economy, then the industrial economy, followed by the service economy. Now we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. Pine & Gilmore argued that...
TI People, Inc. (which serves North and South America) kicked off our EX Community with our first virtual peer meeting. We were joined by leaders from Abbott, Alexion, BNY Mellon, Dow, GE, Humana, Mastercard, and Truist. TI People, Inc.’s EX Community brings together...
Over 200 EX leaders and practitioners have joined one of our EXploration workshops in the last eight weeks. This is what they have discovered so far... EXploration Classes 1 & 2 https://www.youtube.com/watch?v=A5mzLIhWPFI In Class #1, tight breakout groups and a...
Sophie Müller highlights the top five findings from April’s TI People EX Program Peer Meeting Our very first virtual EX Program Peer Meeting reflected a new way of working together. Forty EX leaders from across Europe came together for two days to discuss and develop...
Frontline managers play an instrumental role in organizations. They are the difference makers for customers and employees. Consequently, they have the most direct impact on business performance – especially during present times of economic uncertainty. Research shows...
What animal best describes how your organization prioritizes employee experience? Would it be a baby bird who wants to fly high, but is still learning how? Would it be a hippopotamus because employee experience is a big priority, but lack of agility is slowing it...
TI People co-founder and chief executive Volker Jacobs is one of the world’s leading authorities on employee experience. As arguably the hottest topic in HR in 2020, Volker was approached by myHRfuture’s Digital Leaders podcast to discuss employee engagement and –...