Traps for senior leaders listening to the frontline June 27, 2024 by Stephanie Denino Since the pandemic and in the midst of unionization and labor disputes across industries, more and more senior leaders have appreciated the danger of being disconnected from their...
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An EX and CX leader walk into a bar
These days, we are working with ambitious EX leaders who are determined to turbo charge their impact, and when possible, partnering with CX leaders to serve the business in reducing friction in the day to day work of their most critical talent segments. Not as a one-off effort, but in a systemic way.
EXtra!EXtra! Hear All About EX! Podcast: On moving EX from boardroom to office floor
EXtra!EXtra! Hear All About EX! Podcast: On moving EX from boardroom to office floor
Why EX Leaders and CFOs Need to Build Stronger Partnerships
Why EX Leaders and CFOs Need to Build Stronger Partnerships Partnering with #finance can help #HR demonstrate the #businessvalue of #EX initiatives by proving their #financial impact, improving data collection and analysis, gaining access to key financial metrics, and...
EXposed: Building the necessary alliances to manage EX
Building the necessary alliances to manage EX
Atomic Conversations Podcast: How HR, IT, CX, and business leadership shape EX
Atomic Conversation Podcast:How HR, IT, CX, and buiness leadership shape EX In this episode, we spoke to Stephanie about EX's growth as a function, where it came from, and where it's going. We also talked about the key players who make EX better at organizations, and...
APEX model vs1.0
It’s a model that exposes and organizes what’s driving the practice of EX. It reveals what it takes to improve employees’ experiences in ways that are sustainable and replicable. The APEX model provides leaders with the foundation to chart their organization’s path on EX, for maximum success. It is based on research we conducted with dozens of global EX leaders and on our experience of more than 150 EX projects with clients.
The EXperience Lounge: Podcast on the variability in the employee experience space & friction between EX teams and the ‘more traditional’ HR roles
Podcast on the variability in the employee experience space & friction between EX teams and the ‘more traditional’ HR roles
EXposed: Getting the data you need to improve employee’s experiences
EXposed - EX practices uncovered:Getting the data you need to improve employee’s experiences This article is part of a series called EXposed: EX practices uncovered. In it, my colleague Timo Tischer and I reveal the practices of organizations advancing on the...
State of EX Study 2022
I’m very happy to announce today that the 4th Annual State of EX 2022 report is now available. As you may remember, we fielded this longitudinal research earlier in the year and expanded the scope to include influential partners outside of the EX function. Participants included EX leaders, EX team members, corporate HR leaders, HR business partners, and non-HR business leaders.