Why EX Leaders and CFOs Need to Build Stronger Partnerships Partnering with #finance can help #HR demonstrate the #businessvalue of #EX initiatives by proving their #financial impact, improving data collection and analysis, gaining access to key financial metrics, and...
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EXposed: Building the necessary alliances to manage EX
Building the necessary alliances to manage EX
Atomic Conversations Podcast: How HR, IT, CX, and business leadership shape EX
Atomic Conversation Podcast:How HR, IT, CX, and buiness leadership shape EX In this episode, we spoke to Stephanie about EX's growth as a function, where it came from, and where it's going. We also talked about the key players who make EX better at organizations, and...
APEX model vs1.0
It’s a model that exposes and organizes what’s driving the practice of EX. It reveals what it takes to improve employees’ experiences in ways that are sustainable and replicable. The APEX model provides leaders with the foundation to chart their organization’s path on EX, for maximum success. It is based on research we conducted with dozens of global EX leaders and on our experience of more than 150 EX projects with clients.
The EXperience Lounge: Podcast on the variability in the employee experience space & friction between EX teams and the ‘more traditional’ HR roles
Podcast on the variability in the employee experience space & friction between EX teams and the ‘more traditional’ HR roles
EXposed: Getting the data you need to improve employee’s experiences
EXposed - EX practices uncovered:Getting the data you need to improve employee’s experiences This article is part of a series called EXposed: EX practices uncovered. In it, my colleague Timo Tischer and I reveal the practices of organizations advancing on the...
State of EX Study 2022
I’m very happy to announce today that the 4th Annual State of EX 2022 report is now available. As you may remember, we fielded this longitudinal research earlier in the year and expanded the scope to include influential partners outside of the EX function. Participants included EX leaders, EX team members, corporate HR leaders, HR business partners, and non-HR business leaders.
Flying Blind into the Experience Economy
Flying Blind into the Experience Economy We live in the experience economy. Staging superior employee experiences create a significant competitive advantage forcompanies. Yet, when embarking on their employee experience journey, companies too often start from the...
A TI People Perspective: Getting The Human Experience of Work Right
The agrarian economy came first. Then the industrial economy, followed by the service economy. In the present day we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. They argued that...
State of EX Study 2021: Demonstrating the Business Value of Employee Experience
A New Value Chain for Employee Experience How do you demonstrate the business value of Employee Experience? Our new research at TI People, undertaken in partnership with Insight222 finds that 41% of the total business impact of EX is delivered when experiences for...