Business Value of Employee Experience

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State of EX Study 2022

State of EX Study 2022

I’m very happy to announce today that the 4th Annual State of EX 2022 report is now available. As you may remember, we fielded this longitudinal research earlier in the year and expanded the scope to include influential partners outside of the EX function. Participants included EX leaders, EX team members, corporate HR leaders, HR business partners, and non-HR business leaders.

Flying Blind into the Experience Economy

Flying Blind into the Experience Economy

Flying Blind into the Experience Economy We live in the experience economy. Staging superior employee experiences create a significant competitive advantage forcompanies. Yet, when embarking on their employee experience journey, companies too often start from the...

A TI People Perspective: Getting The Human Experience of Work Right

A TI People Perspective: Getting The Human Experience of Work Right

The agrarian economy came first.  Then the industrial economy, followed by the service economy. In the present day we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. They argued that...

Demonstrating the Business Value of Employee Experience

Demonstrating the Business Value of Employee Experience

A New Value Chain for Employee Experience How do you demonstrate the business value of Employee Experience? Our new research at TI People, undertaken in partnership with Insight222 finds that 41% of the total business impact of EX is delivered when experiences for...

You Cannot Solve What You Do Not Understand

You Cannot Solve What You Do Not Understand

An instrumental part of solving the challenge of improving people’s experience of work is getting to know the people and the context and understanding the bases of their perceptions, motivations, and needs. Doing so typically requires a blended approach. Ask diverse...

Does Employee Experience Drive Business Impact?

Does Employee Experience Drive Business Impact?

Commitment to employee experience is growing. In our recent Human Experience of Work study, 90% of EX Leaders indicate increased organizational intent around understanding and improving people’s experiences of work. CEO and board attention; defined EX roles and...