Stay ahead of the curve with our latest Employee Experience insights, news, and views from across the globe. Follow us also on LinkedIn to receive regular updates detailing how to apply Employee Experience and drive greater business impact in your organization.
A New Value Chain for Employee Experience How do you demonstrate the business value of Employee Experience? Our new research at TI People, undertaken in partnership with Insight222 finds that 41% of the total business impact of EX is delivered when experiences for...
An instrumental part of solving the challenge of improving people’s experience of work is getting to know the people and the context and understanding the bases of their perceptions, motivations, and needs. Doing so typically requires a blended approach. Ask diverse...
Commitment to employee experience is growing. In our recent Human Experience of Work study, 90% of EX Leaders indicate increased organizational intent around understanding and improving people’s experiences of work. CEO and board attention; defined EX roles and...
Many EX Leaders are tracking below their own expectation when it comes to making meaningful and measurable experience impact for individuals in their organizations. That’s a harsh reality considering the resource invested in EX so far and rising expectations from CEOs...
These days, we at TI People are asked to help set employee experience priorities: The world is asking for a better human experience of work – and at the same time, the reality for many organizations is that SG&A spend has been cut by 15% on average. Delivering...
First there was the agrarian economy, then the industrial economy, followed by the service economy. Now we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. Pine & Gilmore argued that...
Sophie Müller highlights the top five findings from April’s TI People EX Program Peer Meeting Our very first virtual EX Program Peer Meeting reflected a new way of working together. Forty EX leaders from across Europe came together for two days to discuss and develop...
Frontline managers play an instrumental role in organizations. They are the difference makers for customers and employees. Consequently, they have the most direct impact on business performance – especially during present times of economic uncertainty. Research shows...
What animal best describes how your organization prioritizes employee experience? Would it be a baby bird who wants to fly high, but is still learning how? Would it be a hippopotamus because employee experience is a big priority, but lack of agility is slowing it...
TI People co-founder and chief executive Volker Jacobs is one of the world’s leading authorities on employee experience. As arguably the hottest topic in HR in 2020, Volker was approached by myHRfuture’s Digital Leaders podcast to discuss employee engagement and –...