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It’s a model that exposes and organizes what’s driving the practice of EX. It reveals what it takes to improve employees’ experiences in ways that are sustainable and replicable. The APEX model provides leaders with the foundation to chart their organization’s path on EX, for maximum success. It is based on research we conducted with dozens of global EX leaders and on our experience of more than 150 EX projects with clients.
Podcast on the variability in the employee experience space & friction between EX teams and the ‘more traditional’ HR roles
EXposed - EX practices uncovered:Getting the data you need to improve employee’s experiences This article is part of a series called EXposed: EX practices uncovered. In it, my colleague Timo Tischer and I reveal the practices of organizations advancing on the...
EXposed - EX practices uncovered:Prioritizing employee experience initiatives that are mission critical in a downturn This is the first article in a new series called EXposed: EX practices uncovered - a series in which we reveal the practices of organizations...
The rise of the employee experience manager - Advice to organizations creating this role Summary - According to LinkedIn, the role of employee experience manager is one of the US’ fastest growing job titles. Having worked in the sector for a while, I've come across...
What do you mean by Employee Experience (EX)? – A tale of the constant misinterpretation of the term "EX" Summary - Employee Experience (EX) and employee engagement are frequently used interchangeably because "experience" can represent anything from the very macro to...