On their path to Digital HR, most companies begin with digitizing HR services through a new HR Information System. The average Fortune 500 company spends $10M USD each year on a new cloud-based HRIS.
HR leaders are now faced with two realities: First, while the new system brings better integration of HR data and automation of manual tasks, other touted benefits such as employee self-service and reduced HR costs fail to materialize. And second, the promise of digital HR is still not met: Employee experience has not improved; the organization is still not agile and line managers seldom act on HR insights.
Delivering on the promise of digital HR requires more than just technology, but rapid progress on three key priorities and a step upgrade of innovation capabilities in the HR team to support this agenda.