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Stay ahead of the curve with our latest Employee Experience insights, news, and views from across the globe. Follow us also on LinkedIn to receive regular updates, detailing our perspectives and recommendations to meaningfully progress on employee experience.
Employee Experience Knowledge Nuggets
Welcome to our Employee Experience Knowledge Nuggets Settle yourself into Employee Experience. Find here our foundational view on definitions and key elements of how to bring EX alive in order to enable a better experience of work for your employees. Typically, for a...
Webinar: EX in practice
Employee Experience in practice On 15.11.2022 we had the opportunity to hear from Katrin Seidel (Director HR Services & Technology bei Kärcher) about her first-hand experience of "EX in practice". One of Katrin's points stuck with us: "Well done is not enough!”. A...
State of EX Study 2022
I’m very happy to announce today that the 4th Annual State of EX 2022 report is now available. As you may remember, we fielded this longitudinal research earlier in the year and expanded the scope to include influential partners outside of the EX function. Participants included EX leaders, EX team members, corporate HR leaders, HR business partners, and non-HR business leaders.
How do you promote Employee Experience?
The best promoter of Employee Experience is proven success of EX initiatives. Employee Experience is still fighting for the role it deserves at the table of CEOs top priorities, given it is crucial for high productivity and business results. Therefore, promoting...
Flying Blind into the Experience Economy
Flying Blind into the Experience Economy We live in the experience economy. Staging superior employee experiences create a significant competitive advantage forcompanies. Yet, when embarking on their employee experience journey, companies too often start from the...
EX Intelligence Quarterly
We are happy to share the Employee Experience (EX) Intelligence Quarterly Q2/22. Based on 2.5 million experience ratings for 39 moments and touchpoints across the employee lifecycle, TI PEOPLE and FOUNT bring experience insights to the EX community. In this...
A TI People Perspective: Getting The Human Experience of Work Right
The agrarian economy came first. Then the industrial economy, followed by the service economy. In the present day we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. They argued that...
Demonstrating the Business Value of Employee Experience
A New Value Chain for Employee Experience How do you demonstrate the business value of Employee Experience? Our new research at TI People, undertaken in partnership with Insight222 finds that 41% of the total business impact of EX is delivered when experiences for...
Hello FOUNT
TI PEOPLE partners with EX leaders to provide better experiences for people at work. Today, we are happy to announce that we are carving out our EX Intelligence and Operations solutions as a new company: FOUNT – Experiences Count. Companies are facing a revolution in...
You Cannot Solve What You Do Not Understand
An instrumental part of solving the challenge of improving people’s experience of work is getting to know the people and the context and understanding the bases of their perceptions, motivations, and needs. Doing so typically requires a blended approach. Ask diverse...
Does Employee Experience Drive Business Impact?
Commitment to employee experience is growing. In our recent Human Experience of Work study, 90% of EX Leaders indicate increased organizational intent around understanding and improving people’s experiences of work. CEO and board attention; defined EX roles and...
A defining moment for Employee Experience
Companies know they need to be better in tune with what people at work want and need – whether triggered by the demands of COVID-19, hybrid working plans or from the ongoing reality of competing on talent in the experience-based economy. We can venture to say that...
The Missed Opportunity for Meaningful Impact on Employee Experience – The Business Leader
Many EX Leaders are tracking below their own expectation when it comes to making meaningful and measurable experience impact for individuals in their organizations. That’s a harsh reality considering the resource invested in EX so far and rising expectations from CEOs...
The Manager – An Underleveraged Opportunity to Have Meaningful Impact on Employee Experience
These days, we at TI People are asked to help set employee experience priorities: The world is asking for a better human experience of work – and at the same time, the reality for many organizations is that SG&A spend has been cut by 15% on average. Delivering...
Getting the Human Experience of Work Right Is Vital to (Revitalizing) Business Performance
TI People 2020 EXploration Series First there was the agrarian economy, then the industrial economy, followed by the service economy. Now we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore....
Key takeaways from our virtual Employee Experience Community meeting
TI People, Inc. (which serves North and South America) kicked off our EX Community with our first virtual peer meeting. We were joined by leaders from Abbott, Alexion, BNY Mellon, Dow, GE, Humana, Mastercard, and Truist. TI People, Inc.’s EX Community brings together...
The EXploration so far
Over 200 EX leaders and practitioners have joined one of our EXploration workshops in the last eight weeks. This is what they have discovered so far... EXploration Classes 1 & 2 https://www.youtube.com/watch?v=A5mzLIhWPFI In Class #1, tight breakout groups and a...
What can Employee Experience practitioners do to deliver superior experiences during and beyond the crisis?
Sophie Müller highlights the top five findings from April’s TI People EX Program Peer Meeting Our very first virtual EX Program Peer Meeting reflected a new way of working together. Forty EX leaders from across Europe came together for two days to discuss and develop...
Unlock ‘Manager Multiplier Effect’
Frontline managers play an instrumental role in organizations. They are the difference makers for customers and employees. Consequently, they have the most direct impact on business performance – especially during present times of economic uncertainty. Research shows...
Next generation Employee Experience: shift perspectives to shift outcomes
What animal best describes how your organization prioritizes employee experience? Would it be a baby bird who wants to fly high, but is still learning how? Would it be a hippopotamus because employee experience is a big priority, but lack of agility is slowing it...
Podcast: How to scale employee experience
TI People co-founder and chief executive Volker Jacobs is one of the world’s leading authorities on employee experience. As arguably the hottest topic in HR in 2020, Volker was approached by myHRfuture’s Digital Leaders podcast to discuss employee engagement and –...