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Empower skill building and career development for every employee

Empower skill building and career development for every employee

Operating and competing in a period of dramatic social, economic and technological change means companies are facing great upheaval to the way work is done and the skills required to undertake that work. Employees’ success depends on the ability to acquire new skills,...

Managing candidate and new-hire experience for business impact

Managing candidate and new-hire experience for business impact

Dramatic macro-economic environmental shifts over the last 10-15 years have fundamentally changed how individuals relate to organizations. For talent acquisition, business leaders face a perfect storm:  The very sophisticated personalized, digital, consumer...

Employee Experience: What to expect in 2020

Employee Experience: What to expect in 2020

55% of Global 2000 CHROs put Employee Experience (EX) in their list of priorities for 2019. Focussing on enabling productivity, wellbeing and profitability has meant the employee experience discipline has matured rapidly in the last twelve months. But what do...

What is the state of Employee Experience?

What is the state of Employee Experience?

Introducing TI People’s State of Employee Experience research report Redefining HR as a people success function, Employee Experience (EX) is to Human Resources what Customer Experience is to Marketing and Sales: the face of the future. Over the last two years, TI...

Six takeaways from the Davos of HR

Six takeaways from the Davos of HR

Six takeaways from the Davos of HR This week, the TI People team and I travelled to Nice, France, to join 800 HR professionals at the fourth annual HR Congress. Partners of the congress since its inception, TI People were delighted to showcase some of the world's...

The Data Universe of Employee Experience

The Data Universe of Employee Experience

We know a lot about EX – are we done? Customer Experience has become the new face of Marketing, Sales, and Customer Service. Employee Experience (EX) promises to redefine HR into a people success function. Reason enough to explore the power of employee experience in...

How to overcome pitfalls in Employee Experience transformation

How to overcome pitfalls in Employee Experience transformation

Last month we had the privilege of hosting 20 HR leaders from across the United States at Dolby’s office in San Francisco. Our goal was to guide the group through the what and the how of sustainable EX improvement. Around the room, the objective for many was much the...

3 steps how Employee Experience can change culture

3 steps how Employee Experience can change culture

Employee experience (EX) management provides a better experience at ‘moments of truth’ and it has a direct link to business value. This insight made a client of ours think. He asked me in an email if the leadership and culture of a company was such a moment of...

Reframing packetized Joe

Reframing packetized Joe

To state the obvious: HR is facing yet another transformation. The world has changed into a place dominated by volatility, uncertainty, complexity and ambiguity– the VUCA world. And, again obviously, in the context of work environment this development causes a shift...

A Maturity Model for Employee Experience

A Maturity Model for Employee Experience

Employee experience is the new battleground in the war for talent. How can HR design a compelling Employee Experience and manage it at scale? Our new EX maturity model offers an implementation roadmap and readiness diagnostic to help HR executives focus limited...

Agile at last! How to make HR transformation happen

Agile at last! How to make HR transformation happen

That’s the July 2018 issue of Harvard Business Manager, where TI People founder Volker Jacobs in his article ‘Five steps towards innovative people management’ lays out a co-created model for a customer-centric HR function aiming to improve engagement, and hence,...

Artificial Intelligence in HR – FAQs you need to be able to answer

Artificial Intelligence in HR – FAQs you need to be able to answer

This is the third article in my “Digital HR Value” series. It covers the digital HR building block ‘Applification and Machine Intelligence’ from our digital HR model, with a focus on Artificial intelligence (AI). AI is changing our lives in many ways. From automation...

How is Employee Experience different from Employee Engagement?

How is Employee Experience different from Employee Engagement?

How is Employee Experience different from Employee Engagement? Employee Experience is the quality of interactions employees have with their organizations. Employee Engagement results from that Employee Experience. Companies that provide good experience to their...

Employee Experience Knowledge Nuggets

Employee Experience Knowledge Nuggets

Welcome to our Employee Experience Knowledge Nuggets Settle yourself into Employee Experience. Find here our foundational view on definitions and key elements of how to bring EX alive in order to enable a better experience of work for your employees. Typically, for a...

How to get started with Employee Experience

How to get started with Employee Experience

How to get started with Employee Experience At the moment, Employee Experience is not established in many organizations. We often find few people in an organization have understood the relevance of becoming more EX-centric and are familiar with terminology and...

Workforce Analytics: Centerpiece of A Digital Agenda for HR

Workforce Analytics: Centerpiece of A Digital Agenda for HR

No doubt – HR is not exactly a data savvy function: Between 80% and 100% of CEOs require strategic decision support informed by people data, yet less than 20% of them receive such information from the HR function. That message is well understood by HR: In our recent...