TI People co-founder and chief executive Volker Jacobs is one of the world’s leading authorities on employee experience. As arguably the hottest topic in HR in 2020, Volker was approached by myHRfuture’s Digital Leaders podcast to discuss employee engagement and – crucially – how to scale EX at speed.
The forty-minute discussion covers:
- Why employee experience is growing in importance, who owns it and why a change in manager mindset is required to implement EX properly
- How to measure EX as well as how to manage and scale it in large organisations
- How to move from strategy to execution by integrating initiatives in areas like employee listening, journey mapping, and digital technology
- As with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025
“This episode,” says host David Green, “is a ‘must listen’ for CHROs, employee experience and people analytics leaders, and anyone interested in how employee experience can drive value for business leaders, the workforce, and help reshape HR for the new decade.”