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Data and solutions to iterate and scale the design of experiences
Expert-driven guidance and consultative support
Practitioner-driven facilitation of the innovation of experience
Create an experience baseline by measuring moments of truth and effortless moments across the end to end experience. Quickly identify opportunities, align the organization behind a shared target, benchmark with other organizations.
Embed EX design and delivery in the flow of work – at scale and across your entire organization. Give access to the ‘single point of truth’ for journeys and touchpoints, re-design tools and real-time EX measurement data. Enable local teams to act and improve EX.
Reveal opportunities to close the gap between the current experience with the organization and the desired experience. Facilitate alignment to a shared vision and actionable plan with measurable goals.
Demonstrate the application of a human-centered design approach to identify and solve Employee Experience problems. Focus on a predefined space within a rapid timeline, while laying the foundation to scale experience improvements and innovations across the organization.
Accelerate the implementation of your EX roadmap. Benchmark your company’s EX, derive your priorities, align senior leadership and use peer exchange and expert advisory to implement fast and right.
Improve attraction, offer acceptance and new hire turnover while you enable a more constructive relationship with hiring managers. Benchmark candidate and new hire experience, jump-start experience re-design with journey map templates, accelerate innovation in co-creation. And embed experience delivery in your teams’ work – at scale.
Make re- and upskilling and career development a self-led effort in the new world of work by taking an experience angle. Benchmark talent & learner experience, jump-start experience re-design with journey map templates, accelerate innovation in co-creation. And embed experience delivery in your teams’ work – at scale.
Provide an effortless end-to-end experience of people services well beyond digital touchpoints with new systems and apps. Benchmark Employee Experience, jump-start experience re-design with journey map templates, accelerate innovation in co-creation. And embed experience delivery in your teams’ work – at scale.
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