Employee Experience studies & perspectives
Stay ahead of the curve with our latest Employee Experience insights, studies, news, and news from across the globe. Follow us also on LinkedIn to receive regular updates, detailing our perspectives and recommendations to meaningfully progress on Employee Experience.
APEX model vs1.0
It’s a model that exposes and organizes what’s driving the practice of EX. It reveals what it takes to improve employees’ experiences in ways that are sustainable and replicable. The APEX model provides leaders with the foundation to chart their organization’s path on EX, for maximum success. It is based on research we conducted with dozens of global EX leaders and on our experience of more than 150 EX projects with clients.
The EXperience Lounge: Podcast on the variability in the employee experience space & friction between EX teams and the ‘more traditional’ HR roles
Podcast on the variability in the employee experience space & friction between EX teams and the ‘more traditional’ HR roles
EXposed: Getting the data you need to improve employee’s experiences
EXposed - EX practices uncovered:Getting the data you need to improve employee’s experiences This article is part of a series called EXposed: EX practices uncovered. In it, my colleague Timo Tischer and I reveal the practices of organizations advancing on the...
EXposed: Prioritizing employee experience initiatives that are mission critical in a downturn
EXposed - EX practices uncovered:Prioritizing employee experience initiatives that are mission critical in a downturn This is the first article in a new series called EXposed: EX practices uncovered - a series in which we reveal the practices of organizations...
“Are we doing it right?” The quest to progress on employee experience
"Are we doing it right?" The quest to progress on employee experience Summary - For EX leaders and practitioners wondering if they are 'doing it right' when it comes to EX, this article reveals four parameters that frame what it looks like to productively progress on...
Digital HR Experience
Digital HR Experience - a new perspective. Summary - Digitalizing HR services is a high-cost endeavor. But are traditional, UX-driven approaches delivering the desired results? Find out how an Employee Experience-driven approach provides a true perspective on...
The rise of the Employee Experience manager
The rise of the employee experience manager - Advice to organizations creating this role Summary - According to LinkedIn, the role of employee experience manager is one of the US’ fastest growing job titles. Having worked in the sector for a while, I've come across...
What do you mean by Employee Experience (EX)?
What do you mean by Employee Experience (EX)? – A tale of the constant misinterpretation of the term "EX" Summary - Employee Experience (EX) and employee engagement are frequently used interchangeably because "experience" can represent anything from the very macro to...
Webinar: EX in practice
Employee Experience in practice On 15.11.2022 we had the opportunity to hear from Katrin Seidel (Director HR Services & Technology bei Kärcher) about her first-hand experience of "EX in practice". One of Katrin's points stuck with us: "Well done is not enough!”. A...
State of EX Study 2022
I’m very happy to announce today that the 4th Annual State of EX 2022 report is now available. As you may remember, we fielded this longitudinal research earlier in the year and expanded the scope to include influential partners outside of the EX function. Participants included EX leaders, EX team members, corporate HR leaders, HR business partners, and non-HR business leaders.
Flying Blind into the Experience Economy
Flying Blind into the Experience Economy We live in the experience economy. Staging superior employee experiences create a significant competitive advantage forcompanies. Yet, when embarking on their employee experience journey, companies too often start from the...
EX Intelligence Quarterly
We are happy to share the Employee Experience (EX) Intelligence Quarterly Q2/22. Based on 2.5 million experience ratings for 39 moments and touchpoints across the employee lifecycle, TI PEOPLE and FOUNT bring experience insights to the EX community. In this...
A TI People Perspective: Getting The Human Experience of Work Right
The agrarian economy came first. Then the industrial economy, followed by the service economy. In the present day we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. They argued that...
State of EX Study 2021: Demonstrating the Business Value of Employee Experience
A New Value Chain for Employee Experience How do you demonstrate the business value of Employee Experience? Our new research at TI People, undertaken in partnership with Insight222 finds that 41% of the total business impact of EX is delivered when experiences for...
Hello FOUNT
TI PEOPLE partners with EX leaders to provide better experiences for people at work. Today, we are happy to announce that we are carving out our EX Intelligence and Operations solutions as a new company: FOUNT – Experiences Count. Companies are facing a revolution in...
You Cannot Solve What You Do Not Understand
An instrumental part of solving the challenge of improving people’s experience of work is getting to know the people and the context and understanding the bases of their perceptions, motivations, and needs. Doing so typically requires a blended approach. Ask diverse...
Does Employee Experience Drive Business Impact?
Commitment to employee experience is growing. In our recent Human Experience of Work study, 90% of EX Leaders indicate increased organizational intent around understanding and improving people’s experiences of work. CEO and board attention; defined EX roles and...
A defining moment for Employee Experience
Companies know they need to be better in tune with what people at work want and need – whether triggered by the demands of COVID-19, hybrid working plans or from the ongoing reality of competing on talent in the experience-based economy. We can venture to say that...
The Missed Opportunity for Meaningful Impact on Employee Experience – The Business Leader
Many EX Leaders are tracking below their own expectation when it comes to making meaningful and measurable experience impact for individuals in their organizations. That’s a harsh reality considering the resource invested in EX so far and rising expectations from CEOs...
The Manager – An Underleveraged Opportunity to Have Meaningful Impact on Employee Experience
These days, we at TI People are asked to help set employee experience priorities: The world is asking for a better human experience of work – and at the same time, the reality for many organizations is that SG&A spend has been cut by 15% on average. Delivering...