Does Employee Experience Drive Business Impact?

by Volker Jacobs | May 11, 2021 | Employee Experience, HR Transformation

Commitment to employee experience is growing. In our recent Human Experience of Work study, 90% of EX Leaders indicate increased organizational intent around understanding and improving people’s experiences of work. CEO and board attention; defined EX roles and...

A defining moment for Employee Experience

by Volker Jacobs | May 6, 2021 | Employee Experience, HR Transformation

Companies know they need to be better in tune with what people at work want and need – whether triggered by the demands of COVID-19, hybrid working plans or from the ongoing reality of competing on talent in the experience-based economy. We can venture to say that...

The Missed Opportunity for Meaningful Impact on Employee Experience – The Business Leader

by Volker Jacobs | Mar 31, 2021 | Employee Experience, HR Transformation

Many EX Leaders are tracking below their own expectation when it comes to making meaningful and measurable experience impact for individuals in their organizations. That’s a harsh reality considering the resource invested in EX so far and rising expectations from CEOs...

The Manager – An Underleveraged Opportunity to Have Meaningful Impact on Employee Experience

by Volker Jacobs | Feb 26, 2021 | Employee Experience, HR Transformation

These days, we at TI People are asked to help set employee experience priorities: The world is asking for a better human experience of work – and at the same time, the reality for many organizations is that SG&A spend has been cut by 15% on average. Delivering...

You can’t have organisational agility without these 5 building blocks

by Volker Jacobs | Jun 8, 2018 | HR Transformation

It looks like organisational agility is the new black. But how do we get there? There is already a rich source of literature on agile practices that we should consider . However, our research has suggested that HR is less certain on how to adjust their processes to...