Introducing APEX model

The APEX model: How organizations can systemically improve employee experience


We dream of a world where every organization systematically improves work experiences with its people.


While many organizations profess their desire to create great experiences for their people, they struggle to make impactful progress. We believe we can help.


Today we are unveiling the APEX model – it exposes and organizes the activities driving the practice of employee experience (EX). It reveals what it takes to improve employees’ experiences in ways that are sustainable and replicable. It is based on research we conducted with dozens of global EX leaders and on our experience driving forward on EX with our clients.


Dig into the report to learn how leading practitioners are progressing toward their aspiration of “great EX for all.” And let us know what you think.



You can access the APEX model here.