by Info Ti-People | Apr 23, 2025 | AI, Employee Experience, HR Transformation, Transformation Enablement
The Traditional HR Model is Being Squeezed from Both Directions The HR function stands at a pivotal moment. After decades of following the three-pillar model (Centers of Excellence, Business Partners, and Shared Services), the HR operating model is being fundamentally...
by Info Ti-People | Oct 4, 2023 | Employee Experience
The APEX model: How organizations can systemically improve employee experience We dream of a world where every organization systematically improves work experiences with its people. While many organizations profess their desire to create great experiences for...
by Info Ti-People | Aug 5, 2021 | Employee Experience, HR Transformation
The agrarian economy came first. Then the industrial economy, followed by the service economy. In the present day we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. They argued that...
by Info Ti-People | Jun 26, 2020 | Employee Experience
First there was the agrarian economy, then the industrial economy, followed by the service economy. Now we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. Pine & Gilmore argued that...
by Info Ti-People | Feb 16, 2020 | Employee Experience
TI People co-founder and chief executive Volker Jacobs is one of the world’s leading authorities on employee experience. As arguably the hottest topic in HR in 2020, Volker was approached by myHRfuture’s Digital Leaders podcast to discuss employee engagement and –...