by Volker Jacobs Why the old promise of P&O transformation – more for less – can finally be fulfilled. For decades, companies were trying to square the circle and deliver‘more for less’. They called it ‘HR Transformation’ or new, ‘P&O...
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How to overcome pitfalls in Employee Experience transformation
Last month we had the privilege of hosting 20 HR leaders from across the United States at Dolby’s office in San Francisco. Our goal was to guide the group through the what and the how of sustainable EX improvement. Around the room, the objective for many was much the...
8 + 1 reasons why Employee Experience should be part of your 2020 HR budget
By Mark Levy and Volker Jacobs It’s hard to find a conference for senior HR leaders these days that does not have an employee experience (EX) stream. You can look at it from almost each HR angle, and you will find a very compelling use case for EX management:...
Linking technology and the meaning of work: Highlights from our recent Krakow event with Cisco
The Digital HR Program is a unique platform for HR leaders to learn about HR innovation driving the employee experience (EX) and to co-create solutions for common digital HR pain points. We once more brought together our innovative members of the Digital HR Program to...
The Business Value of EX: No Employee Experience impact without the business
Words by Volker Jacobs: Founder & CEO Last November, I met with ING’s CHRO Hein Knaapen, EMEAs CHRO of the year for ‘Sustainable Workforce’, to discuss ‘employee experience’ and how to best manage it. Hein asked me how employee experience relates to engagement...
Reframing packetized Joe
To state the obvious: HR is facing yet another transformation. The world has changed into a place dominated by volatility, uncertainty, complexity and ambiguity– the VUCA world. And, again obviously, in the context of work environment this development causes a shift...
A Maturity Model for Employee Experience
Employee experience is the new battleground in the war for talent. How can HR design a compelling Employee Experience and manage it at scale? Our new EX maturity model offers an implementation roadmap and readiness diagnostic to help HR executives focus limited...
Agile at last! How to make HR transformation happen
That’s the July 2018 issue of Harvard Business Manager, where TI People founder Volker Jacobs in his article ‘Five steps towards innovative people management’ lays out a co-created model for a customer-centric HR function aiming to improve engagement, and hence,...
You can’t have organisational agility without these 5 building blocks
It looks like organisational agility is the new black. But how do we get there? There is already a rich source of literature on agile practices that we should consider . However, our research has suggested that HR is less certain on how to adjust their processes to...
Artificial Intelligence in HR – FAQs you need to be able to answer
This is the third article in my “Digital HR Value” series. It covers the digital HR building block ‘Applification and Machine Intelligence’ from our digital HR model, with a focus on Artificial intelligence (AI). AI is changing our lives in many ways. From automation...