EXposed – EX practices uncovered:Prioritizing employee experience initiatives that are mission critical in a downturn This is the first article in a new series called EXposed: EX practices uncovered – a series in which we reveal the practices of...
“Are we doing it right?” The quest to progress on employee experience Summary – For EX leaders and practitioners wondering if they are ‘doing it right’ when it comes to EX, this article reveals four parameters that frame what it looks...
Digital HR Experience – a new perspective. Summary – Digitalizing HR services is a high-cost endeavor. But are traditional, UX-driven approaches delivering the desired results? Find out how an Employee Experience-driven approach provides a true...
The rise of the employee experience manager – Advice to organizations creating this role Summary – According to LinkedIn, the role of employee experience manager is one of the US’ fastest growing job titles. Having worked in the sector for a while,...
What do you mean by Employee Experience (EX)? – A tale of the constant misinterpretation of the term “EX” Summary – Employee Experience (EX) and employee engagement are frequently used interchangeably because “experience” can represent...
Employee Experience in practice On 15.11.2022 we had the opportunity to hear from Katrin Seidel (Director HR Services & Technology bei Kärcher) about her first-hand experience of “EX in practice”. One of Katrin’s points stuck with us: “Well...
New Research: It’s a Disproportionately Favourable Time to Invest in Employee Experience (EX) I’m very happy to announce today that the 4th Annual State of EX 2022 report is now available. As you may remember, we fielded this longitudinal research earlier in the year...
Flying Blind into the Experience Economy We live in the experience economy. Staging superior employee experiences create a significant competitive advantage forcompanies. Yet, when embarking on their employee experience journey, companies too often start from the...
We are happy to share the Employee Experience (EX) Intelligence Quarterly Q2/22. Based on 2.5 million experience ratings for 39 moments and touchpoints across the employee lifecycle, TI PEOPLE and FOUNT bring experience insights to the EX community. In this...
The agrarian economy came first. Then the industrial economy, followed by the service economy. In the present day we live in the experience economy. The experience economy was first described in 1998 by B. Joseph Pine II and James H. Gilmore. They argued that...
